Hire Me

Need help with user guides, procedures, or technical documents?

Are you…

…looking for a freelance technical writer based in Ireland?

Or…

…can we work with you on web-based projects over the Internet.

I’m Ivan Walsh. I’m based in Ireland and serve clients throughout the US, the UK and Europe. For more than 17 years I have developed core technical writing projects, including:

• User Guides
• Online help
• Training plans and courses
• White Papers
• Marketing content

Technical Writing

We help firms that are short on staff, over-worked, or need a little direction.

For example,

• Do you need help to write user guides, operation manuals, or procedures?
• If you’re behind schedule, can we develop technical documents to take the pressure off your team?
• Can we improve the design and layout of your MS Word templates? We can develop professional looking templates that give your technical documents a nice, polished look. And we’ll include instructions so developers and testers know how to use them!
• Or if you’re setting up a new Technical Publication dept, we can help you identify templates, style guides, best practices, review processes, and technical communications software.
• Need MS Word documents converted into Adobe FrameMaker? Apple Mac to MS Word? Or other conversation services?
• We can also help with use cases, process design, requirements gathering, information architecture, user adoption, and online help.

Content Development

For example, maybe I can help you:

• Write articles that position you the definitive authority.
• Develop content marketing plans
• Identify buyer personas
• Create an editorial calendar to organize, schedule, and focus your content
• Write landing pages for signups pages, product offerings & special offers
• Create an email marketing campaign; write, setup, test the emails
• Develop SEO friendly web content
• Write content for your corporate blog; improve customer engagement, increase email signups… which means more sales!

Sound interesting? Email me to arrange a skype. There’s no fee for the call.

White Papers

• White Papers are a very effective (and inexpensive) way to get the attention of decision-makers, especially those an an executive level.
• They’re an excellent way to generate leads, capture emails, and bring you to the attention of journalists in industry. magazines.
• I’ve worked with IBM and Intel to develop white papers (5-10 pages) that positioned them as thought leaders, innovative, and experts within their fields.
• Would white papers help your marketing efforts? If this interests you, send me an outline of what you’d like to achieve. What publicity you’d like to attract, who you want to target, and what your competitors are doing.

Social Media Policy Manuals 

• Social media is a ‘great servant but a terrible master.’ You want your employees to use Facebook, Twitter and LinkedIn effectively, right?
• An easy-to-read Social Media Policy manual gives your staff direction. It shows them how to engage with customers, respond to comments, and present your company in the best light.
• Employees want to know how to use social media correctly. This manual helps them get there. And from a HR perspective, it compliments your Training Manual and Employee Handbook.

Location

I divide my time 50/50 between Ireland and the Temple of Heaven in China.

Clients

I’ve provided products and services to companies in the UK, US, and China. Some you might know:

Accenture

AgileWords

Allied Irish Bank

Bank of Ireland

Bearing Point

DHL

Disney

Ernst & Young

IBM

Intel

LeasePlan

KPMG

NEC

Oracle

S1

Symantec

Valista

Vodafone

Western Union

Let’s Talk!

You can contact me here.

Regards,

Ivan Walsh

PS – If you have any questions, email me to arrange a skype (ivanwalsh is my id). There’s no fee for the call!