Tag Archives: Feedback

9 Ways To Create Peer Reviews for Technical Writing Projects

Posted on November 11, 2010 by Ivan Walsh

I’ve always had mixed feelings about peer reviews. What they’re done right, we all learn but like Lesson Learned review can easily degenerate into bitching sessions if not managed correctly. Continue reading →

Posted in Technical Writing | Tagged Code, Feedback, Grammar, guide, guidelines, Lessons Learned, Peer Review, Root Cause, template | Comments Off

Review of MadCap Feedback

Posted on June 29, 2010 by Ivan Walsh

MadCap has released a product – MadCap Feedback – that is new to me and looks like it has a nice set of features especially if you want to close the loop between technical writers/technical communicators and end users. And who doesn’t want to do that!. Its Feedback Server has a Web 2.0 reporting tool that gives technical authors, information designers, and educational content developers insight into the end-user experience. Continue reading →