Category Archives: Leadership

8 Ways to Deal With Critics

picture-teddy-roosevelt-us-president

One of the hardest things about running any business is dealing with the constant flow of criticisms, negativity, and sniping. Part of this goes with the territory. When you try to start something, others will try to pull you back. … Continue reading

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Can She Lead? Are Women Better Technical Writing Managers Than Men?

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The Harvard Business Review asks What the U.S. Can Learn From Europe About Gender Equality in the Workplace, and then Can She Lead? These articles raise the sensitive issue of a) whether women make good bosses, 2) want to be … Continue reading

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The Importance of Measuring Productivity: 10 Biggest Mistakes I’ve Made in 2010 So Far

Every three months, I examine the performance of my business, my team and our products. It’s the simplest way I’ve found to measure productivity and ensure that we stay on track. The phrase,’Fail to prepare, prepare to fail’, often comes … Continue reading

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What Andrew Chen Can Teach You About Writing Killer Headlines

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If you want to see great web copy, read Andrew Chen. I’m going to show you his top 15 posts from last year. What do you see? The headlines are very compelling; smart little nuggets that draw you in. The … Continue reading

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