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How Technical Writers Could Use Twitter

June 30th, 2010 · View Comments · Twitter

Twitter is about publishing. Twitter is about writing. And it’s about having fun, making connections and sharing things. I’ve made a focused effort to use Twitter a little more strategically since May as it tied in with some other business aims. And it’s started to work. Here are some ways I use Twitter and some ways I don’t!

technical-writer-twitter

Do’s And Don’ts For Using Twitter

Please don’t …

  1. Thank me for following you. I don’t read DMs as I get over one hundred and fifty every day and it’s just not possible.
  2. Get angry with me for not thanking you for following me.
  3. Send me get rich quick schemes or introduce me to ‘Natasha.’ I’m fine thanks :)
  4. Tweet every mundane details of your everyday life. Some is fine but I don’t need a running commentary of your daily life. No one does! No, really, they don’t.
  5. Tweet embarrassing (for me to read) private details of your significant relationships. And your partner may not want it in the twittersphere either.
  6. Moan, especially about Microsoft Word. You try and build a better office suite and see how far you get.
  7. Start flame wars with people in twitter. They’re out there, just ignore them.

Please do …

  1. Tweet things that are interesting. Such as… pictures, articles, websites, news items, exhibitions, shows, tutorials. You get the idea.  Share, share, share
  2. Help others. Reach out to those who ask questions and see if you can point them in the right direction.
  3. Tweet your own blog posts. I’m still amazed that technical writers write so little. C’mon, folks get a blog like these guys.
  4. Share quotes, sayings, and interesting thoughts.
  5. Share jokes and humorous items. We all need a laugh during the day. I use Twitter at short breaks and catch up with friends. If you share something funny, I’ll pass it on to them.
  6. Use Hootsuite or Tweetdeck so you can track by keyword, monitor things, and share information quicker
  7. Create lists like this http://twitter.com/ihearttechdocs/technicalwritingtips and follow all of these wonderful technical writers as they tweet.
  8. Follow other lists like this http://twitter.com/Arroxane/techcomm from @Arroxane
  9. Retweet others tweets. This is the fastest way – by far – to increase your number of followers
  10. Re-write tweets to make them more interesting. You’re a writer, go on, give it a go! Think of it as a challenge. How can I make this tweet more interesting?
  11. Add hashtags like this #techcomms. But don’t go overboard. One is fine.
  12. Track your Twitter stats on http://twittercounter.com/compare/ihearttechdocs/month/followers. This is my list. See how it’s grown in the past 30 days.

Write, re-tweet and be interesting.

What else?

I’m @ihearttechdocs

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  • Here's a don't. Don't expect me to follow you just because you followed me. :)

    Someone DMed me once asking for a return follow. I had looked at his tweets when I got notification that he followed me, and I wasn't interested in following him back. I think he dropped me after that. The concept of "return follow" is missing the point of Twitter.
  • Hi Ben,
    Emotional blackmail is probably not the best way foundation to an online relationship but some don’t seem to see that. I get the same DMs as you mentioned as it’s hard to imagine why the think others would feel obliged to follow them.
    Saying that, I auto-follow everyone now and I can’t keep with the manual process. But I use lists to separate those I want to read every day and the rest goes into the twitter stream.
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