NEW: 39-page Quality Assurance Plan Template in MS Word/Excel

Looking for a Quality Assurance Plan template? We’ve spent most of the week polishing this fella and now he’s ready for prime time. See what you think. Quality Assurance Plan Template This template pack includes a 39-page Quality Assurance Plan Template in MS Word, an Audit checklist and Schedule Forms, and 7 Excel spreadsheets. You […]

How to Write a Target Audience Questionnaire

Creating a training plan? Before you do this, you need to step a step back and work out what your colleagues need to learn.

How Apple’s Setup Guide Shows that it Thinks Different

Seth Godin believes that everything reflects what you stand for—right down to your technical documents. Ever looked at Apple’s tech docs?

How to Write a Capacity Plan

Developing a Capacity Plan is vital if you want to understand how much capacity will be required to support your IT systems and, by extension, the infrastructure that supports it. Think about it. If you plan to install a new large-scale solution, for example, IBM WebSphere or SAP, you also need to consider the impact […]

How much can I make as a Tech Writer?

The median expected salary for a typical Technical Writing Supervisor 1 in the United States is $57,580. The Salary Wizard at salary.com has some terrific interactive tools for finding the base salaries, average salaries, and top paying roles in this field. They also offer the “Basic Salary Report based on broad national data, reported exclusively […]

Considering a move into Technical Writing

Allan Hoffman on Monster.com offers some excellent advice for anyone considering a move into Technical Writing. “To some people, any job with the word “writer” in the title looks like it must be a blast — the next best thing to working on episodes of “Desperate Housewives.” If spotting the job title technical writer in […]

Microsoft Word compared against Adobe Framemaker

This article compares Microsoft Word and Adobe FrameMaker by examining the following key areas: Ability to create Long DocumentsShort DocumentsUsing Microsoft Word as a DTP ToolPrinting and TypeCross-platform capabilitiesWord’s Nice and Not So Nice FeaturesImporting GraphicsIndexing Over the past decade, Adobe has created a suite of publications software, with FrameMaker fulfilling the role for documentation […]