How Technical Writers Can Move Further Up The Food Chain

Do you feel loved? Many technical writers feel unloved. They feel they don’t get the respect they deserve. I hear this on LinkedIn and Facebook: “people don’t respect the work I do.” Well, if that’s the case, here are a few ways to get more respect and move into a more rewarding career.

Is your goal to make the user successful?

Ben says: “The goal of a project is to make the user successful at what he wants to accomplish. Go ahead, read that previous sentence a few times. It’s one that would do well to sink in.” Is this true?

Favorite 10 Technical Writing Tools

I’ve used the same technical writing tools for the last 5 years. A few products have come across my desk but nothing that really blown me away. Here’s a run-down of what I use to write my technical documents. No order of preference. Which should I keep? Which should I replace?

Robohelp vs Doc-to-Help? Which is best for Online Help?

Robohelp or Doc-to-Help? My client has given me permission to use whatever tool I want to do the next batch of tech docs — and they’ll buy the software. No cost to me. Which one should I choose? Robohelp or Doc-to-Help Doc-to-Help was the first help authoring tool (HAT) I used in my technical writing […]

Review EPIC Editor – XML and DITA Authoring Software

Of all the technical writing tools I’ve used over the years, Epic Editor was probably the most impressive, especially when it came to doing tech documents that involved DocBook and Dita. It was difficult to learn – no point pretending otherwise – but once I got the hang of it, I used it non-stop for […]