Creating Benchmarks for Technical Documents

One of the difficulties in managing a large team of writers is determining the quality of their work. This is more difficult if the teams work in remote offices, for example, in different countries, and you want to get a better understanding of where they are succeeding and falling short. One way to get some […]

Review Camtasia 6: The Good, Bad and The Ugly

I upgraded to Camtasia 6 at the weekend (from v4) mostly to import and edit .MOV files. These are created by my faithful Canon Powershot when I shot videos. Sony makes AVIs. The other reason was to do more heavy lifting with Camtasia. I have tons on material on the hard-disk and want to get […]

Robohelp vs Doc-to-Help? Which is best for Online Help?

Robohelp or Doc-to-Help? My client has given me permission to use whatever tool I want to do the next batch of tech docs — and they’ll buy the software. No cost to me. Which one should I choose? Robohelp or Doc-to-Help Doc-to-Help was the first help authoring tool (HAT) I used in my technical writing […]

Review EPIC Editor – XML and DITA Authoring Software

Of all the technical writing tools I’ve used over the years, Epic Editor was probably the most impressive, especially when it came to doing tech documents that involved DocBook and Dita. It was difficult to learn – no point pretending otherwise – but once I got the hang of it, I used it non-stop for […]