My name is Ivan Walsh and I’m a Technical Writer based in Ireland. I help people improve how they write, publish and extend their information assets. In other words, I write technical documentation that people like to read, reduce support requests, and encourage customers to use your products.
What I do
I advise people on how to leverage their information assets and build relationships that deliver value.
About this site
I Heart Technical Writing is a popular destination for technical communicators seeking information about technical writing, content management, and career development. Our readers include technical writers, information designers, information architects, web writers, and content managers.
Who’ve you worked for?
I’ve provided products and services to companies in the UK, US, Asia and the Middle East. Some of these you might know:
Accenture, Allied Irish Bank, Bank of Ireland, Bearing Point, DHL, Disney, Ernst and Young, IBM, Intel, LeasePlan, KPMG, NEC, Oracle, S1, Symantec, Valista, Vodaphone, Western Union
I want you to work for me!
If you’re looking for any work that can be done over the web, drop me a line. I specialize in web writing, white papers, and technical documentation.
We need a writer! Can you help?
Of course! Let me know what’s involved, a little about the project, your deadlines and the technologies involved. I’ll get back to you for sure.
What technical writing tools do you use?
- Audacity – for creating and editing podcasts
- Adobe FrameMaker – for technical documents, user guides, sys admin guides
- Camtasia – for screen recording, videos, tutorials and demonstrations
- DocToHelp/RoboHelp/MadCap Flare – for web-based help and online content development
- Microsoft Visio – for technical diagrams and business process map
How can I contact you?
You can get me at ivanawalsh @ gmail.com or info at klariti dot com
I have a question about the templates?
If it relates to a template you bought, please include the order number.