Recently, we looked at how to determine the quality of your technical documentation. We suggested an approach where you: Identify the scope Identify quality criteria Review a sample of documents Create a baseline Expand the scope All this makes sense. However, we also need to look at how to define a fair scoring system. Why? […]
Detox your Technical Documents; put your Words on a Diet
October 24, 2009 by
Goethe once wrote to a friend, “If I had more time, I’d have sent you a shorter letter.” Here’s why.
Screenshot Tips #1 – Difference between Screen Shots and Screen Dumps
October 10, 2009 by
This is the first part in a series of lessons on how to create professional-looking screenshots. We’ll start with the basics and walk you through more advanced techniques, such as blending, merging and adding special effects to your screenshots.
Audience Analysis: Power Tools for Technical Writing
October 5, 2009 by
When discussing Audience Analysis, David McMurray points out that, “for most technical writers, this is the most important consideration in planning, writing, and reviewing a document. You “adapt” your writing to meet the needs, interests, and background of the readers who will be reading your writing.
Why use Master Templates in Adobe FrameMaker?
October 1, 2009 by
Master templates let you control the format and positioning of every component in your FrameMaker documents.
In plain English this means that if you setup a footer as Arial, size 10, and then apply it to the main document, all footers will appear in this font and this size. Sounds good!