Tag Archives: Online Help

Does your technical writing have an accent?

Maybe you don’t hear your accent, but others do. When you read their documents, does the accent come through?

Are technical documents a waste of time?

“Don’t worry” she said. “No one reads this stuff anyway. Just get it done.” Sounds familiar?

How to Write a Target Audience Questionnaire

Creating a training plan? Before you do this, you need to step a step back and work out what your colleagues need to learn.

Do Technical Writing projects need a Documentation Plan?

Gordon McLean asks: do you plan to review your plan? This is in relation to the Documentation Plan (aka Information Development Plan) that most technical writers prepare in advance of starting a major project. Granted, on smaller projects you can get away with this if you know the product, have the resources and the deliverables […]