“Don’t worry” she said. “No one reads this stuff anyway. Just get it done.” Sounds familiar?
These were the words a former Project Manager once told me. I’d written 20,000 words for a banking system – and no-one would read it.
What do you do when your own company has such a poor view of tech docs?
Are you wasting your time?
Does anyone actually read them?
Sure, they must.
Well, how do you know?