How to Write Error Log Messages

You know in Star Trek, when they’re looking into the Captain’s Log? I bet they also had an Error Message log for when things went real bad. You know, like when the Klingons actually won and took over the Enterprise. Ok, so what’s this got to do with tech docs? Well, it’s a roundabout way […]

How to Write Error Messages: Faster, Stronger, Better

Blame the cat, TV, or the neighbors if you want. The thing is: stuff happens. When it does, you need some way to fix it, pronto. Aren’t  I right? This is where error messages can save you bacon. No one thinks of writing an error message guide until it’s too late. So, I’m telling you […]